Team & Careers
Team & Careers
Our team is organized around customer touchpoints rather than internal functions. Every department is directly accountable for customer issues.
Departments & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Dept | Handles export inquiries, quotation costing, contracts and documents. Regional teams cover Southeast Asia, the Middle East, South America, Africa, the CIS and Europe. | sales@ugbsteel.com |
| Technical Support Team | Provides material selection advice, standard cross-referencing, processing solutions and drawing review. Participates in technical clarification and quality dispute resolution. | tech@ugbsteel.com |
| Production Planning Dept | Handles scheduling and delivery commitments, and coordinates rolling, finishing and processing. Arranges production in batches according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Responsible for incoming raw material and outgoing finished product inspection, quality certificate issuance and traceability management, and cooperating with third-party witness inspection. | qc@ugbsteel.com |
| Logistics and Documentation | Responsible for booking, port consolidation, loading supervision and document preparation, handling commodity inspection and certificate of origin, and tracking in-transit and arrival status. | logistics@ugbsteel.com |
| After-Sales Service | Responsible for arrival acceptance support, quality objection intake and closed-loop handling, and leading root cause analysis and improvement measure tracking. | service@ugbsteel.com |
Open Positions
| Positions | Key Responsibilities | What We Value |
|---|---|---|
| Foreign Trade (Southeast Asia / Middle East) | Regional client development and order follow-up, quotation costing and contract execution | Able to read technical specifications, willing to focus long-term on one market |
| Technical Support Engineer | Material selection advice, standard comparison, processing solutions and quality dispute handling | Metallurgy or materials background with on-site experience |
| Logistics & Documentation Officer | Booking, port consolidation, loading supervision, documentation & export compliance | Familiar with L/C terms and major export port procedures |
| Production Planning Officer | Scheduling & delivery confirmation, coordinate rolling & processing | Delivery-focused, data-driven |
Send your CV tohr@ugbsteel.comSubject line: Role + Name + Years of experience. We will reply within one week regarding an interview.
Related Pages
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