Privacy Policy

What We Collect

Information you provide in inquiry forms, messages, or emails, including name, company name, email, phone, product requirements, and uploaded drawings or list files.

Technical information automatically recorded by servers and browsers when you visit, such as IP address, browser type, visit time, and pages viewed.

How We Use It

To respond to inquiries, calculate quotes, arrange production and shipping, and necessary order and document communication.

To improve product display, specifications, and website structure so we can understand customer needs faster.

With your explicit consent, to send information about products, market trends, or exhibitions; you can request to stop at any time.

Use of Cookies

Essential cookies are used for basic website functions and secure operation and cannot be disabled.

Analytics cookies help us understand how visitors use the site so we can improve pages and product information.

Marketing cookies show you more relevant products, cases, and quotes.

You can adjust your choices anytime in the cookie notice at the bottom of the page; changes are saved in your local browser.

Information Sharing and Disclosure

We do not sell your personal information.

To complete necessary steps such as inspection, testing, booking, and customs clearance, we may provide necessary information to third parties (such as inspection agencies, freight forwarders, and customs brokers), limited to what is needed for that step.

We will provide information as required by laws and regulations or by judicial authorities in accordance with the law.

Information Security

We protect your information through access controls, tiered permissions, and transmission encryption.

Uploaded drawings and lists are used only for this inquiry and order execution, not for other purposes.

If a security incident may affect your rights, we will notify you in accordance with the law and take remedial measures.

Your Rights

You can request access to, correction of, or deletion of your personal information, and you can request that we stop sending you commercial information.

To exercise these rights, please contact us using the details below, and we will handle it within a reasonable period.

Policy Updates

This policy may be adjusted due to business or legal requirements; updates will be posted on this page with the update date.

Contact Us

If you have any questions about this policy, or wish to access, correct, or delete your information, please contact: Email sales@ugbsteel.comPhone +86 189 3306 3455, Address 88 Steel Avenue, Lingang Industrial Park, Chao'an Economic Development Zone, Chaozhou, Guangdong, China, Jiangsu.